Contribute Your ServiceNow Experience

At NowOutcomes, we believe in the power of real stories. If you’ve been involved in a ServiceNow project, we want to hear from you (whether as a client, practitioner, sponsor, or partner). Our goal is simple: to create research-based insights that reflect what really happens in practice, not just the marketing slides.

We know that value realisation doesn’t always come easily. Processes can falter, adoption can stall, and results aren’t always what was promised. By sharing your experiences - good or bad - you’ll help others avoid the same pitfalls and build on what actually works. Youo can chose your contribution to be anonymised or credited.

We are independent and not affiliated with ServiceNow. Our ethos is straightforward: we value a job well done, and we want to surface the lessons that matter for clients and practitioners alike.

To find out more, or to contribute, contact Laila via LinkedIn: Laila Edge | LinkedIn